If you are currently looking for a nursing home in New York on behalf of an elderly loved one, you may have already begun to compare facility ratings. Other valued points of comparison include a facility’s cleanliness, environmental conditions, staff attentiveness, availability of emergency medical treatment, patient demeanor and the quality of things like food and activities. It is also imperative that you understand under what conditions you should file a complaint against a nursing home if you feel that your family member’s treatment is subpar in any way.
According to Medicare.gov, your family member has many rights that should be honored and respected. These include the following:
- The right to privacy of his or her personal possessions and space.
- The right to quality medical care, treatment and prescriptions if needed.
- The right to help create a schedule that meets his or her specifications.
- The right to enjoy an environment that is safe, comfortable and friendly.
If at any point in time you become suspicious that your family member is not receiving the type of quality care that he or she deserves, it is important that you file a complaint and bring your concerns to the attention of facility management. You may consider filing a complaint if you notice that your family member is living in unsanitary conditions, appears neglected or abused, is experiencing dietary problems or if you notice that there does not seem to be enough staff to properly care for each resident’s needs.
The information in this article is intended for educational purposes only and should not be taken as legal advice.